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Frequently Asked Questions
Find answers to common questions about Troov Studio
Getting Started
(7)
How do I create my first project in Troov Studio?
What is the recommended order to fill in project sections?
How do I send my client a content collection form?
What information does the client fill in through the content link?
How long does it take to set up a project?
Can I use Troov Studio without sending a client form?
What is the Getting Started guide?
Client Content Link
(6)
What is the client content link?
Does my client need to create a Troov Studio account?
What happens after my client submits the form?
Can I review and reject individual fields from the client submission?
Can I regenerate the client link if it expires?
What file types can clients upload?
Mood Board
(4)
How do I add images to my Mood Board?
What is the difference between images and website references on the Mood Board?
How many images can I upload to the Mood Board?
Can I add notes to website references?
Style Guide
(4)
What does the Style Guide section include?
How do I add colours to the Style Guide?
Can I set custom fonts in the Style Guide?
Does the Style Guide export to Figma?
Sitemap
(3)
How does the Sitemap section work?
What are section blocks in the Sitemap?
Does the Sitemap connect to the Figma export?
Technical Specs
(2)
What goes in the Technical Specs section?
Who is the Technical Specs section for?
Handoff & Export
(7)
What can I export from Troov Studio?
What is the Figma export and how does it work?
What does the Figma export actually create inside Figma?
Do I need to install anything to use the Figma export?
Is the Figma export available on the free plan?
What is the CSS variables export?
What does the PDF project brief include?
Projects & Plans
(7)
How many projects can I create on the free plan?
What is included in the Pro plan?
Is there a free trial of the Pro plan?
What happens to my data if I downgrade from Pro to free?
Can I cancel my subscription at any time?
Do you offer refunds?
Is Troov Studio built for Australian designers?
Troubleshooting
(5)
My client submitted the form but I cannot see their content. What do I do?
Images are not uploading to my Mood Board. What should I do?
My section progress is not updating correctly.
The CSS variables or JSON export is downloading an empty file.
I am not receiving email notifications when my client submits.